BlueSky Creative, Inc.

Aric Martin, Managing Partner at Rolf Goffman Martin Lang, LLP A lot has changed over the last 20 years. We have become an online, electric, connected and networked society. When was the last time that you were somewhere that you did not have your smartphone or could not access the Internet? Did it make you feel lost? Disconnected? Over 85% of the United States population uses the Internet, including the majority of senior citizens, and nearly two-thirds the population owns a smartphone.  Not only do we want things quickly, but we want the process to get things to be simple too. Technological innovation is leading to personalized convenience (and our expectations of how interactions with business should proceed). We have gone from an era of “one machine, many users” (mainframes) to “one machine, one user” (PCs) – and are now entering the world of “many machines, one user” (embedded devices). Networking giant Cisco estimates that the number of connected

Christine Carruthers, Vice President Health Services Marketing at Love & Company, Inc. The Importance of Tracking Satisfaction Levels because of  Value-Based Purchasing (VBP) for Skilled Nursing Facilities (SNF)     What is a VBP Program?  The Hospital Value-Based Purchasing (VBP) Program is a Centers for Medicare & Medicaid Services (CMS) initiative that rewards acute-care hospitals with incentive payments for the quality of care they provide to Medicare beneficiaries. Value-based purchasing can be thought of as a broad set of performance-based payment strategies that link financial incentives to providers’ performance on defined measurements. Goals for success Hospitals and skilled nursing facilities (SNF) have been forced to quickly improve in order to meet the VBP standards.  A key goal of VBP is to improve the functional capacity of providers, with an end result of improving quality of care while reducing costs.

Rick Hunsicker, Vice President Sales Services at Love & Company, Inc. Extreme Competition. It’s the current trend in assisted living and in memory care. Independent living is beginning to experience more new competition as well. This competition started around four years ago for assisted living and memory care and about a year ago for independent living. Within five miles of my neighborhood in Dallas, Texas, three brand new assisted living/memory care communities recently opened. Two new independent living communities under construction now are within two blocks of each other and a third one is only a mile from the other two! Aging Baby Boomers is the reason for the increase in construction of senior living communities and thus the competition. The oldest members of this group are in their early 70’s and developers and operators are preparing for them. What does this trend mean to assisted living, memory care and independent